Who we are

“From the get go I was made to feel extremely welcome and even came in on day one to flowers, a specially made Mug detailed with my drink of choice and a password dedicated to my 3 cats (Yes, 3!) Needless to say, it was one of my finest decisions to work for Gateway HR. The knowledge amongst the team is second to none and there is always a helping hand available should you need it. Their need and want for continuous improvement and to provide the best, most innovative service to customers is infectious and I love that I am now part of that.”

Charlotte joined Gateway HR as an HR Adviser in November 2017. She is currently holds ILM level 3 and CIPD level 3 qualifications.

"I now use my coaching expertise to support the performance progress of local, national and international businesses, as well as working with a variety of public sector services and armed forces. A lot of my time is also spent writing and facilitating workshops for business leaders and managers, teaching them how to employ coaching skills, and make coaching a part of their everyday management style and embed it into the business culture.

"Having gained a Level 5 Diploma in Stress Management, I also deliver training on recognising the signs and symptoms of stress related illness, how to avoid it and how to manage the workplace, conditions and your people."

Graham joined Gateway HR as Lead Coach in November 2017. His qualifications include: IAAF Elite Coaching Diploma Level 5, CPCAB Level 5 Diploma – Stress Management, UKA Level 4 Performance Coach, IOSH – Health & Safety and ILM Level 3.

"I wanted to be sure that this was the ethos in my own business. As we have grown as a team I like to think that the way our own people are managed, developed and engaged means that we deliver these results for both our business and therefore our clients' business.

"I want to see HR or People Management to be truly valued for what it can add to a business. We can only do this by living up to our strapline - 'Welcome to personable HR' - to win the trust of the business, its leaders and its employees so we can become a trusted partner, not simply an outsourced service."

Emma started Gateway HR in 2007. She has an MA in HRM, has lectured for the University of Northampton and the CIPD at Master’s Degree level, and often presents at conferences across the UK. She is Gateway HR’s Senior HR Consultant and Head of Training.

I have also worked in Hospitality as a guest relations officer for a five-star hotel with focus on exceeding customer expectation. So my previous experiences have shaped the way I execute my role as an account manager, my ultimate goal is for my clients to receive the best value for their investment. This is in line with the culture of Gateway HR and it’s the reason why we are highly recommended by our partners.

The opportunity to join a growing team of great people, as well as the challenge of setting up the sales process and really make it my own were the two main reasons I wanted to join Gateway. It became apparent right from the beginning that Emma and the team practice what they preach. As there is great value in the service that we provide it makes my job smooth.

“When Emma spoke to me about coming to work for her it was a massive leap. I was a single mum keeping a house and everything else that goes with that. The guarantees around salary and a continuing job were less, but I believed in the company. What I saw was someone who was running a business based on doing things the right way. I didn’t move for the salary, I moved to work with Emma and do a job I love in a way where I don’t feel forced to do things I don’t agree with.

"In short, I enjoy working in an ethical and fair way for people who treat me in the same way."

Lindsay joined Gateway HR in 2012. As well as being an ACAS Certified Mediator, she has a diploma in HRM, certificates in HR Practice and HR Management, and is a chartered member of the CIPD.

"After some thought I realised the 3rd option was my best, but I didn’t have a clue what to do. I spoke with someone at an exhibition who suggested talking with Emma at Gateway, which I did. Emma in her usual persuasive way suggested that it would be a good idea if I would be her “man in the North”.

"I loved Emma’s philosophy and could buy into the business quite easily. I liked the people, and felt it would really provide me with an opportunity to support businesses who need it and in turn I would be part of a business that would support me in my new adventure. I made the right decision!"

Ashley joined Gateway HR in 2014 as a Senior HR Consultant. In the past he’s held HR Manager and HR Director roles in a number of companies. He has a diploma in Personnel Management, is a qualified Talent Q Practitioner, and a Chartered Fellow of the CIPD.

“I met Emma when I enrolled in the CIPD Postgraduate Diploma in Human Resource Management. I think it’s fair to say we hit it off quite quickly, both sharing a pragmatic approach to HR and people management. Sometime later I invited Emma and Gateway to deliver people management training at the company where I was working. Gateway continues to be one of their preferred training providers to this day.

“I have always been aware of Emma's desire to grow her business and extend its geographic reach, so when I made the decision to leave my role and relocate to North Norfolk I approached Emma about becoming her 'man in the East'.

“Emma and her team really do care about what they do and how they do it. They have welcomed me with open arms and I am delighted to have joined such a nice group of friendly, professional, highly trained and experienced individuals who share my values and passion for HR.”

Shaun joined Gateway HR in 2017 as our 'man in the East'. He has an MA in HRM and is a Chartered member of the CIPD.

"My journey to join Gateway HR started long ago when I sat next to Emma at a CIPD annual meeting, sharing a pack of baby wipes to remove coffee spills. Emma and I regularly bumped into each other over the years, and at a chance meeting Emma explained that she was looking to expand the business, so I thrust my contact details into her hands. The company that I had been working for had a change in the board of directors and I found that the new vision for the business was not one I could relate to. Having tried to make things work I felt that I was no longer getting a sense of fulfilment from my role and I was no longer looking forward to arriving at work.

"Emma was someone I admired and who I felt I could work well with, so fortunately for me she was brave enough to give me an opportunity. It occurred to me that when I spoke of working with Gateway HR I was animated again. I saw how I might be able to make a contribution that could add value, with a bunch of inspiring individuals, and that excited me."

Gwyneth joined Gateway HR in 2017. She has a diploma in Personnel and Development and has been working in HR and training management since 1999.

"It took me a while to get to grips with what HR really meant - where I had worked, I hadn’t had much real involvement with HR, except from when I had joined companies or left to complete forms, I didn’t realise it could be so much more. It was only after talking to clients and gaining a real understanding that I saw this wasn’t just a financial thing for Emma. She had a genuine interest in these people. Also we were not just looking at the bottom line, there were ethical stances to be made; we wouldn’t work with people who were unfair or in the grey area of the law.

"Obviously my friendship with Emma does mean I have more of a personal interest in the business. I want to see my friend succeed. But now I have the added bonus that I get to work with not just one, but several of my friends, old and new, so I want to see us all succeed together.

"I love the fact I get to work with like-minded friends, who are all prepared to work hard and trust each other so that we can build a successful company and truly make a difference."

Maria joined Gateway HR in 2010 and has an Associate CIPD certificate in HRM.

“Emma and the team provided the HR at my old company as well as mentoring our clients, so they were familiar faces to me. When Emma spoke to me about joining Gateway I jumped at the chance - I already knew that this was a great team of people who really believe in what they’re doing.

“This is a company that practices what it preaches, so it’s really easy to do the marketing. I’m so happy to have found such honest, friendly and understanding colleagues!”

Clare joined Gateway HR in 2016 and has a degree in journalism.

"In my youth I trained as a medical PA with the Civil Aviation Authority and stayed as a PA for 16 years, before changing over to a more customer service focused role. I love the all round flexible approach and variety of work that administration provides".

Rebecca joined Gateway HR in December 2018. She has consumed more milk than any other employees combined! She is quite partial to Pear drops as well.