Vacancies

Vacancies at Gateway HR

Role:  HR Consultant

Salary: £28,000 – £30,000 (DOE) per annum

Location: Corby, Northamptonshire

Job type: Full Time, Permanent

Closing date:  Friday 17th January 2020

Gateway HR is an ambitious business and has an exciting opportunity for an HR Consultant to join the team based in Corby, Northamptonshire. The successful candidate will join us on a full-time permanent basis and will receive a competitive salary of £28,000 – £30,000 (DOE) per annum depending on experience.

With offices in Corby  we work with our HR and Training clients across the UK to provide the degree and depth of support to fit the company’s needs.  We work in partnership with our clients, doing the right thing, to create a winning formula for their business through helping their employees become great for their business. Our team is dedicated to supporting our clients to overcome the challenges of maintaining and developing businesses by using their combined experience and training to provide the best solutions.

The ideal HR Consultant will deliver a full range of human resource services to our clients, ensuring they receive an excellent standard of service and/or support at all times.  These services may include consultation, advice, development and implementation of systems and training amongst others.  At all times it is critical that the relevant quality and process regulations and internal systems are complied with.  This role requires travel, time spent at clients locations, and may require some over night stays.

Key Responsibilities of the HR Consultant

·         To develop good working relationships with clients and potential clients.

·         To work with the team to ensure that the Helpline is covered.

·         To respond to clients in a timely and professional manner.

·         Take advice where needed and not to take undue risk.

·         Provide advice remotely or on client site as necessary.

·         Produce high quality, detailed and compliant documentation for clients.

·         Work with own clients and with consultancy team.

·         To respond to helpline queries with the SLA required offering practical, accurate advice.

·         To update all client contacts and information on relevant system within half an hour of each call.

·         To make phone calls as requested by Marketing Team to help clients progress through the product offerings.

·         To make phone calls to check new clients are happy with service so far and are aware of all elements of it

·         To work with the Marketing Team on developing other campaigns and processes to ensure our customers are happy and stay with us.

·         Assist with development of systems.

·         Ensure that all internal process and systems are followed and that systems are up to date will all relevant information

·         Review/update, particularly in relation to any legal/best practice development.

·         Promote any new services/products to existing and potential clients, from all areas of the business.

Person Specification; HR Consultant

Qualifications (Essential)

Full CIPD qualification

Chartered member

Knowledge & Experience

Essential

Minimum 5 years in HR at any level.

Experience of dealing with complex employee relation cases, especially disciplinary and grievances, redundancy and TUPE.

Desirable

Experience in an outsourced HR role.

Experience of working in a small business.

Experience of Schools HR

Experience of Providing training courses

Experience of networking.

Sales Experience.

 

Skills and Abilities

Organsiational and prioritisation.

Confident in public speaking.

Teamwork.

Relationship building.

Complex Employee relations cases.

Use of databases, both HR specific and other.

Strong evidenced administration skills and attention to detail

 

If you have an enthusiastic can do attitude, are actively persuing your CPD and have a willingness to challenge yourself in order to develop a career in HR please apply by sending your current CV and covering letter to Lindsay@gatewayhr.com.

For those individuals who are successful at shortlisting stage, we will be conducting telephone interviews on the 23rd January 2020.  Please confirm a convenient time and phone number with your application.

 



What our clients think

Their hands-on, down to earth approach to ‘all things HR’ is what makes Gateway stand out from the crowd. Their offering of quality, professional HR advice at an affordable price is what makes the Gateway solution a very good one. Having known and worked with Emma and her team for a number of years, I know that they deliver appropriate advice in any given situation … and not just legally compliant advice but advice that makes commercial sense too, which is essential in the running of a successful business
David Addison, Knights of Old Limited - Training client
Thank you so much for the support you have provided us over the last couple of weeks. The quality and reactivity of your service has been second to none.
Sharon Womersley, The Lowdown - HR Services and Support
One of the directors of our company, Rob Buxton, suggested that we may benefit from an HR audit from a BNI member, Gateway HR. At first we were sceptical about this. Firstly, nothing in life is free – ‘there’s no such thing as a free lunch’ and all that. Secondly, we’re a firm of accountants, dealing with businesses, staffing matters and so on all the time – what could Gateway possibly do for us? Firstly we can confirm that the HR audit was totally free. We were visited by one of their consultants, Lindsay Gibson, who was with us for about an hour. During this time we ran through the procedures and systems that we have in place for dealing with our staff. Shortly after the meeting we received a health check from Lindsay that clearly showed the areas in which we were good, and the areas where improvements were needed. It became apparent from the report that we didn’t know as much as we thought we did.

Lindsay suggested that we should adopt a new staff manual. We agreed with this, and the first version arrived shortly afterwards. Various amendments were needed and Gateway were happy to assist us with making as many alterations as necessary. We have found Gateway to be thoroughly professional in all of our dealings with them, and would recommend their services to any business.
Mark Stockwell, BKS Accountants - client with a Starter Pack Plus
Our business is growing fast (we’ve doubled in staff in the last year) and that means dealing with a lot of employment hassles. We’re glad to have Gateway HR on our side. Not only do Emma and her team ensure we do everything correctly and legally, but they are always there when we find ourselves in a new situation. It gives us great peace of mind to know we can pick up the phone or send an email, and an expert is there to talk us through our options. Gateway HR is such a trusted adviser, that we now even recommend them to our clients. And there are very few companies we trust that much
Paul Green, Growth UK - Monthly peace of mind subscription client
I’ve run a small business for many years and thought I was doing it properly myself – I wasn’t! I can’t recommend Gateway highly enough for the way that they have taken care of my HR, sorted it out professionally and left me to concentrate on what I do best
Alan Bellamy, Bellamy Eyecare - Monthly peace of mind subscription client