Engagement with Gateway HR
The Directors had a clear aim of what they wanted for their business and approached Gateway having recognised the role that effective leadership would have on the resolution of the issues and in uniting the team to drive the business forward. On discussing the challenges being faced, it was agreed that each member of the team would engage in one to one coaching. This would enable our Lead Performance Coach, Graham, to gain insight into the perceived causes of low morale and any conflict on an individual basis, identifying any commonalities between them. Graham also used the opportunity to share some knowledge on what makes a good team, enabling them to start making an immediate difference.
On completion of the one to one coaching sessions, Graham wrote a report of his findings which focused on the following:
- Working practices
- Working relationships
- The role of leadership
- Training and development
Following the report, the Directors met with Graham to discuss his findings. During the meeting he provided some constructive challenge to their thinking, identified individual and team development needs and proposed a variety of supportive interventions. These included further one to one coaching for two individuals, individual leadership training and a team building workshop.