When your business requires more than our Peace of Mind subscription to help you with your HR, that’s where our retained package come in. For many businesses, having someone at the end of the phone for instant advice is great, but they also want someone in their business, without the worry of add-on costs of work outside of their package.
The retained service works on a rolling monthly basis, and typically gives you 7.5 hours of time each month, with the option of adding extra hours if needed (or fewer hours, if that suits you). You can use these hours exactly as you wish, with your dedicated consultant on site, working on your HR admin, or even interviewing candidates.
You would also benefit from helping put in place systems and processes for people management. This includes new starter and leaver processes, developing an appraisal process and managing attendance.
Each of our HR consultants is CIPD (Chartered Institute of Personnel and Development) qualified and has vast experience and knowledge in operational HR.
Adviser Manager Director Succession planning and talent management ✔ Drafting of job descriptions and person specifications ✔ ✔ Job evaluation ✔ ✔ Recruitment planning ✔ ✔ Design of selection tools (e.g. Assessment centres, tests, interview questions) ✔ ✔ Involvement in interviewing ✔ ✔ ✔ Reference requests ✔ ✔ ✔ Offer letters ✔ ✔ ✔ Management via HR database ✔ ✔ Recording of medical and driving information ✔ ✔ ✔
Adviser Manager Director Voucher for one free training session ✔ ✔ ✔ Course and qualification recording ✔ ✔ ✔ Update and renewal reporting ✔ ✔ Qualifications and skills analysis ✔ ✔ Leadership / management and staff development plans ✔ ✔
Learning & Development
Adviser Manager Director Employee files audited once a year ✔ ✔ ✔ Employee files set up for new employees ✔ ✔ ✔ Archiving of leavers (external archiving involves additional costs) ✔ ✔ ✔ Leavers questionnaires ✔ ✔ ✔ All filing ✔ ✔ ✔
Adviser Manager Director All changes to employee updates ✔ ✔ ✔ Reminders sent to managers of key dates e.g. warning expiring, probationary review due, appraisal due, end of fixed term contract ✔ ✔ ✔ Report to manager of missing documents once a quarter (contracts not returned, right to work proof not seen) ✔ ✔ ✔ Monthly reports by area and whole business on standard HR KPIs (sickness, turnover, employee issues) ✔ ✔ Monthly reports by area and whole business, benchmarked against relevant industry / sector ✔ Monthly reports with commentary and discussion at senior management / board level ✔ Appraisal reports bi-annually and training needs analysed ✔ ✔
Adviser Manager Director Disciplinary investigations ✔ ✔ ✔ Hearings ✔ ✔ ✔ Supply of impartial person for appeals ✔ ✔ Negotiation of settlement agreements ✔ Lessons learnt reports for senior managers ✔ ✔ Organisation structure / re-organisation ✔ ✔
Adviser Manager Director Absence logging ✔ ✔ ✔ Absence monitoring and trigger point notification ✔ ✔ Absence reporting ✔ ✔ Absence management according to company policy ✔ ✔
HR Policies & Processes
Adviser Manager Director Handbook and policies written to meet the needs of the business and communicated to staff and all new starters ✔ ✔ ✔ Standard appraisal and probationary ✔ ✔ ✔ Bespoke appraisal system developed ✔ ✔ Annual updates ✔ ✔ ✔