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This course is ideal for team leaders, first line managers and those aspiring to reach these roles. Often our delegates have been in these roles for some time but have never had any training.

Delegates learn what it takes to be a great leader and inspire those they manage to perform to their highest potential, and develop and practice the skills to do this back at work. We also look at the challenges that managers can face when managing a team and the knowledge and skills needed to manage these situations.

The course is comprised of a combination of six workshops, assignments, and home learning, which upon successful completion will earn the delegate a Level 3 Certificate in Management and Leadership.

Wednesday 23 November 2022 – Workshop 1

  • Course induction
  • Governance and how organisations operate
  • Understanding the management role (part 1)

Wednesday 21 December 2022 – Workshop 2

  • Understanding the management role (part 2)
  • Management and leadership approaches (part 1)

Wednesday 18 January 2023 – Workshop 3

  • Management and leadership approaches (part 2)
  • Knowledge, skills and behaviours to be an effective manager

Wednesday 15 February 2023 – Workshop 4

  • Understanding the role and purpose of teams
  • Recognising the characteristics of a high performing team (part 1)

Wednesday 15 March 2023 – Workshop 5

  • Recognising the characteristics of a high performing team (part 2)
  • Knowing how to lead, communicate with and motivate a high performing team

Wednesday 12 April 2023 – Workshop 6

  • Knowing how to respond to challenges when managing a team proactively
  • Knowing how to manage the performance of a team

Payment plan options are available for this course.


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