Crisis Management

Sometimes the unexpected happens.  Don’t panic, pick up the phone and let us guide you through your options.

We can help with:

  • Sudden, serious disciplinary issues
  • Supporting employees affected by an unexpected incident/accident
  • A sudden need to change working conditions …… and everything in between.

Need urgent help?

We’re here to help by phone from 9am – 5pm, Monday to Friday.

Book a call

    Preferred call time?


    What we can help with?

    We realise that sometimes you don’t know you need us until you do….urgently!  That’s why you don’t have to be an existing client to benefit from our ‘Crisis Management’ service.  Whether you have concerns about employee welfare and wellbeing, suspect an employee of working under the influence of alcohol or drugs, or are facing an abrupt business change that is going to affect your employees, our experienced HR team are at the end of the phone to support you through those unexpected challenges.

    Who we are

    Unlike many other outsourced HR providers, we are a real team of people working from real offices. You won’t find out that we’re giving you scripted advice or that actually we’re just one person working from a home office.

    Our process for crisis management

    • Speak to us: Our first priority is to hear your concerns and advise how we can support you. Give us a call, or book a call back at a time that suits you.

    • Complete your registration: If you’re a new client, read our T’s and C’s and complete our online application form so we’re ready to hit the ground running.

    • Understand your needs: We’ll explain your options and highlight any further considerations or implications, helping you determine the best solution for your problem.

    • Support you now and in the future: We’ll deliver everything we promised and will continue to be here for any of your employee related needs in the future.

    What our clients think

    Gateway HR already provided a high standard of service but I think given the current circumstances their service has been exceptional, despite the fact that you have likely faced your own internal challenges and an increase in demand for your services. The level of support has been outstanding and your team have even taken the time to check on the welfare or your clients, especially managers that have faced and are currently facing some extremely difficult decisions. Gateway’s values have truly shone through in a positive light.

    Thom Parker-Marrs,
    Thomson Broadbent

    The team at Gateway HR and Training Ltd have been a breath of fresh air that the company was seeking when sourcing a provider for all our HR and training requirements. The professional and efficient attitude from all members of the team is first class and they always ensure all our business requirements are met in a timely manner. The client portal is an excellent way of receiving update documentation and the team is always only a phone call away for when we need to contact them.

    Donna Smith,
    Wilcox Fabrications

    The team building session was perfect…we now have complete alignment and a collective focus on the right objectives. The activities on the day also helped reinforce an appreciation of the different skills within the leadership team – it was almost a re-awakening. I now see many more conversations taking place within the team with issues and challenges shared and innovative solutions adopted…We are now working together to create the environment for the culture to grow and flourish, supporting our company values.

    Adrian Doran, BakeAway