There are going to be occasions when you know you need to tackle an issue with an employee, but the thought of doing so is uncomfortable. Whether it be an issue with performance, conduct or personal issues, delivering the right message is crucial if you want to avoid damaging employment relationships. Although managers may have no problem identifying that there is a problem, often it is avoided and brushed under the carpet. However, we all know what happens – it festers until it can no longer be ignored and then the problem is much harder to deal with.
Imagine if you had the skills, training and confidence to give you the best possible chance of resolving situations; to find the answers to issues that you thought were irreversible. Wouldn’t that be an investment in time worth spending?
This course is for anyone involved in managing people, whether supervisors, team leaders, line managers, senior managers or HR professionals.