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Should we bring in new talent to fill roles, or develop in-house talent? One question we get asked quite a lot within the HR team is whether we recruitment for our clients. The answer is one of those annoying responses of “yes and no”! By this I mean we do not do the actual recruiting which I'll explain shortly, but what we do is offer advice to help the client establish what the need actually is and the best way of fulfilling this. So, when I say that we don't do the recruiting, we're not a recruitment agency and have no intention of ever offering this as a service. To be a good recruitment agency, that needs to be the sole purpose of the business with people highly skilled in recruitment. We work with many of the best recruiters across the UK (and beyond) so if you're reading this thinking, I needed help with recruitment, do give us a call and we can point you in the right direction. Posted by Emma Wynne
21st August 2019
The secret to how outsourcing can save your life! As business owners or managers, we excel in our field, some may even call us experts including ourselves! But one thing we all discover is you can’t be good at everything and this blog discusses the pros of using outsourced help. Posted by Maria Parsons
13th August 2019
Are you supporting your employees with non-visible disabilities? I am currently sat outside the British Library in the sunshine using my time before my meeting to put this blog together for you.  The reason I mention my location (other than to ... Posted by Lindsay Baker
10th July 2019
The importance of goal setting to your professional success There is an industry built upon this subject, there are business coaches and mentors and all manner or inspirational courses for you to attend, most of them with good reason. Setting a goal for yourself can be tough. Posted by Lindsay Baker
3rd July 2019
The role and value of Coaching in the workplace The role and value of Coaching in the workplace Posted by Graham Ravenscroft
26th June 2019
Should employers monitor rest time and tiredness at work? As an employer it is important to remember that hard work doesn’t start and end only at work. We all have extremely busy lives. A piece of research conducted in September 2018, found that 46% of employees regularly turned up to their jobs feeling too tired to work. Posted by Charlotte Batchelor
12th June 2019
LGBT+ acceptance - Are we there yet? I read a blog a couple of days ago written by a gentleman who believed that gay employees don’t have to be ‘out’ at work. Initially I understood the message of the blog completely, in that whatever sexual orientation you have you shouldn’t have to disclose it if you do not wish to. Freedom of choice is important and sometimes we would prefer to keep ourselves a little mysterious! Posted by Charlotte Batchelor
5th June 2019
Should I offer an incentive plan? Have thought about whether money incentives will work for your business? Have a read through the below scenario and see what you think ... Posted by Lindsay Baker
6th March 2019
Manager and friend – is this a good idea? This is a question that we often get asked on our management courses. We also come across this when dealing with HR issues when the line between manager and friend has become blurred. Posted by Emma Wynne
20th February 2019
How to have a performance discussion with an employee This week Charlotte talks about performance discussions with employees Posted by Charlotte Batchelor
30th January 2019
How mentoring can help you excel If you've never considered mentoring in your business, why not? Maria explains how it can be a huge benefit. Posted by Maria Parsons
21st November 2018
Delegation – the risks of not doing it! Emma looks at why delegation is about more than just getting things done. Posted by Emma Wynne
19th September 2018
The reason you need to change the way you think about job shares Think job shares are only viable for lower level roles? Lindsay explains why you need to think again. Posted by Lindsay Baker
25th July 2018
The great summer holiday exodus It's holiday time... but how do you manage all of the annual leave requests? Posted by Lindsay Baker
4th July 2018
Are they just stuck in their ways? How to avoid common mistakes when managing change The Health & Safety Executive (HSE) list change management as one of the top six causes of stress and stress-related illness in the workplace. Emma looks at why... Posted by Emma Wynne
6th June 2018
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What our clients think

Our business is growing fast (we’ve doubled in staff in the last year) and that means dealing with a lot of employment hassles. We’re glad to have Gateway HR on our side. Not only do Emma and her team ensure we do everything correctly and legally, but they are always there when we find ourselves in a new situation. It gives us great peace of mind to know we can pick up the phone or send an email, and an expert is there to talk us through our options. Gateway HR is such a trusted adviser, that we now even recommend them to our clients. And there are very few companies we trust that much
Paul Green, Growth UK - Monthly peace of mind subscription client
I’ve run a small business for many years and thought I was doing it properly myself – I wasn’t! I can’t recommend Gateway highly enough for the way that they have taken care of my HR, sorted it out professionally and left me to concentrate on what I do best
Alan Bellamy, Bellamy Eyecare - Monthly peace of mind subscription client
One of the directors of our company, Rob Buxton, suggested that we may benefit from an HR audit from a BNI member, Gateway HR. At first we were sceptical about this. Firstly, nothing in life is free – ‘there’s no such thing as a free lunch’ and all that. Secondly, we’re a firm of accountants, dealing with businesses, staffing matters and so on all the time – what could Gateway possibly do for us? Firstly we can confirm that the HR audit was totally free. We were visited by one of their consultants, Lindsay Gibson, who was with us for about an hour. During this time we ran through the procedures and systems that we have in place for dealing with our staff. Shortly after the meeting we received a health check from Lindsay that clearly showed the areas in which we were good, and the areas where improvements were needed. It became apparent from the report that we didn’t know as much as we thought we did.

Lindsay suggested that we should adopt a new staff manual. We agreed with this, and the first version arrived shortly afterwards. Various amendments were needed and Gateway were happy to assist us with making as many alterations as necessary. We have found Gateway to be thoroughly professional in all of our dealings with them, and would recommend their services to any business.
Mark Stockwell, BKS Accountants - client with a Starter Pack Plus
“James Gray initially engaged Gateway HR for some advice around the departure of a senior, long-serving staff member. The advice we got was clear and concise and the team were always on hand to support decisions that were being made around contractual obligations.

Following this initial engagement, we took advantage of the RDLC offer of the HR audit and starter pack to review all our existing forms and contracts. This is great value as it gave us a new suite of compliant documents that are all consistent and tailored to us. We have also committed to a longer-term arrangement with the Peace of Mind service offering which ensures Gateway are always on hand for any guidance. We have been very happy with the support to date and look forward to continuing the relationship.”
Richard Samuels, MD, James Gray Recruitment
Their hands-on, down to earth approach to ‘all things HR’ is what makes Gateway stand out from the crowd. Their offering of quality, professional HR advice at an affordable price is what makes the Gateway solution a very good one. Having known and worked with Emma and her team for a number of years, I know that they deliver appropriate advice in any given situation … and not just legally compliant advice but advice that makes commercial sense too, which is essential in the running of a successful business
David Addison, Knights of Old Limited - Training client