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The rise of flexible working On 16th July 2019, the BBC reported on conservative MP Helen Whately who introduced a flexible working bill in Parliament. I was a little surprised to read this as there is already the right to request flexible working within the UK. Currently employees with continuous 26 weeks service, who have not previously made a request in the preceding 12 months, have the right to request to work flexibly. Employers must consider the request but there is no statutory obligation to grant the request. Posted by Gwyneth Hodgkinson
2nd October 2019
Do employees trust their employers to do what’s right by them? In an employment relationship, trust and confidence plays the part as an implied term of the mutual expectations between both Employer and Employee. It doesn’t really need spelling out, we are all humans and generally trust and confidence in each other should be a given, right? Much of this works in the same way as it does with your relationships outside of work… Posted by Charlotte Batchelor
25th September 2019
The personalisation of HR again and stepping away from AI I’m going to jump in with both feet and just give a personal view in this blog, because it interests me but also because AI both amazes me and scares me at the same time! After a long winding road of thoughts about the subject I came to the conclusion that AI technology is slightly trying to steal our shine. AI is in fact described as the simulation of human intelligence, but ask yourself, if it’s based on human intelligence, it will only be as intelligent as the person/s feeding in information and teaching it. So how intelligent is it really? Basically, AI is trying to be the copycat of us amazing human beings but in my opinion it’s not quite there yet. Posted by Charlotte Batchelor
18th September 2019
Training and Development - Are you really filling the important gaps? As a training provider, you would think that most of our work comes to us through clients who know exactly what they want, have either worked with us before or they've heard about us through word of mouth, through the website or perhaps social media.  For a lot of our clients and new clients, they come to us asking the question that comes before that, which is “what do we actually need?”. For example, a client will come to us saying that they have an issue perhaps in a certain team or sometimes the whole business!  As we all know the impact of a team not functioning well will be that productivity drops and has an impact on the performance of the whole business.  Posted by Emma Wynne
11th September 2019
Giving Feedback Effective communication is a fundamentally essential component of high performance. There are numerous benefits of giving and receiving feedback for personal development. It helps with the building and maintaining of good relationships, at the workplace or at home. And while it is accepted that the role of feedback is a major contributor to all of this, many people struggle with both giving and receiving feedback. Posted by Lindsay Baker
27th August 2019
Why is the employee experience so important? Employee experience? Isn’t that basically the same as employee engagement, or indeed another fancy description of it? Let’s have a look at the differences so we can understand why it is so important. Posted by Charlotte Batchelor
7th August 2019
Are you supporting your employees with non-visible disabilities? I am currently sat outside the British Library in the sunshine using my time before my meeting to put this blog together for you.  The reason I mention my location (other than to ... Posted by Lindsay Baker
10th July 2019
The importance of goal setting to your professional success There is an industry built upon this subject, there are business coaches and mentors and all manner or inspirational courses for you to attend, most of them with good reason. Setting a goal for yourself can be tough. Posted by Lindsay Baker
3rd July 2019
The role and value of Coaching in the workplace The role and value of Coaching in the workplace Posted by Graham Ravenscroft
26th June 2019
Should you survey employee satisfaction and engagement? This is a question we get asked quite often and our answer is always the same – only if you genuinely want to know what people think and are prepared to act on it and be seen to do so. You would think this was obvious, but all too often we hear of companies that conduct surveys but never act on the results. Posted by Emma Wynne
19th June 2019
Should employers monitor rest time and tiredness at work? As an employer it is important to remember that hard work doesn’t start and end only at work. We all have extremely busy lives. A piece of research conducted in September 2018, found that 46% of employees regularly turned up to their jobs feeling too tired to work. Posted by Charlotte Batchelor
12th June 2019
LGBT+ acceptance - Are we there yet? I read a blog a couple of days ago written by a gentleman who believed that gay employees don’t have to be ‘out’ at work. Initially I understood the message of the blog completely, in that whatever sexual orientation you have you shouldn’t have to disclose it if you do not wish to. Freedom of choice is important and sometimes we would prefer to keep ourselves a little mysterious! Posted by Charlotte Batchelor
5th June 2019
Should I offer rewards and benefits? You’ll be pleased to know that the quick answer to this is yes!  Followers of our blogs will know that this bit is coming, but what rewards and benefits you do offer ‘depend’ on what fits your organisation. Posted by Lindsay Baker
29th May 2019
How to create a learning culture that attracts better candidates Basically, a learning culture is an organisation where learning is happening all the time and is actively encouraged and sought out at all levels.  It goes way beyond planned learning activities, such as courses and qualifications, and includes attitudes to learning, feedback on performance and sharing of learning. Posted by Emma Wynne
22nd May 2019
Should I offer an incentive plan? Have thought about whether money incentives will work for your business? Have a read through the below scenario and see what you think ... Posted by Lindsay Baker
6th March 2019
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What our clients think

Our business is growing fast (we’ve doubled in staff in the last year) and that means dealing with a lot of employment hassles. We’re glad to have Gateway HR on our side. Not only do Emma and her team ensure we do everything correctly and legally, but they are always there when we find ourselves in a new situation. It gives us great peace of mind to know we can pick up the phone or send an email, and an expert is there to talk us through our options. Gateway HR is such a trusted adviser, that we now even recommend them to our clients. And there are very few companies we trust that much
Paul Green, Growth UK - Monthly peace of mind subscription client
One of the directors of our company, Rob Buxton, suggested that we may benefit from an HR audit from a BNI member, Gateway HR. At first we were sceptical about this. Firstly, nothing in life is free – ‘there’s no such thing as a free lunch’ and all that. Secondly, we’re a firm of accountants, dealing with businesses, staffing matters and so on all the time – what could Gateway possibly do for us? Firstly we can confirm that the HR audit was totally free. We were visited by one of their consultants, Lindsay Gibson, who was with us for about an hour. During this time we ran through the procedures and systems that we have in place for dealing with our staff. Shortly after the meeting we received a health check from Lindsay that clearly showed the areas in which we were good, and the areas where improvements were needed. It became apparent from the report that we didn’t know as much as we thought we did.

Lindsay suggested that we should adopt a new staff manual. We agreed with this, and the first version arrived shortly afterwards. Various amendments were needed and Gateway were happy to assist us with making as many alterations as necessary. We have found Gateway to be thoroughly professional in all of our dealings with them, and would recommend their services to any business.
Mark Stockwell, BKS Accountants - client with a Starter Pack Plus
Thank you so much for the support you have provided us over the last couple of weeks. The quality and reactivity of your service has been second to none.
Sharon Womersley, The Lowdown - HR Services and Support
We started working with Gateway HR earlier this year and never fail to be impressed by their friendly, efficient service and support. Their help over the last few months has been invaluable
Krissen Jessiman, Hingerose Ltd - Monthly peace of mind subscription client
I’ve run a small business for many years and thought I was doing it properly myself – I wasn’t! I can’t recommend Gateway highly enough for the way that they have taken care of my HR, sorted it out professionally and left me to concentrate on what I do best
Alan Bellamy, Bellamy Eyecare - Monthly peace of mind subscription client