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The rise of flexible working On 16th July 2019, the BBC reported on conservative MP Helen Whately who introduced a flexible working bill in Parliament. I was a little surprised to read this as there is already the right to request flexible working within the UK. Currently employees with continuous 26 weeks service, who have not previously made a request in the preceding 12 months, have the right to request to work flexibly. Employers must consider the request but there is no statutory obligation to grant the request. Posted by Gwyneth Hodgkinson
2nd October 2019
The personalisation of HR again and stepping away from AI I’m going to jump in with both feet and just give a personal view in this blog, because it interests me but also because AI both amazes me and scares me at the same time! After a long winding road of thoughts about the subject I came to the conclusion that AI technology is slightly trying to steal our shine. AI is in fact described as the simulation of human intelligence, but ask yourself, if it’s based on human intelligence, it will only be as intelligent as the person/s feeding in information and teaching it. So how intelligent is it really? Basically, AI is trying to be the copycat of us amazing human beings but in my opinion it’s not quite there yet. Posted by Charlotte Batchelor
18th September 2019
Giving Feedback Effective communication is a fundamentally essential component of high performance. There are numerous benefits of giving and receiving feedback for personal development. It helps with the building and maintaining of good relationships, at the workplace or at home. And while it is accepted that the role of feedback is a major contributor to all of this, many people struggle with both giving and receiving feedback. Posted by Lindsay Baker
27th August 2019
The secret to how outsourcing can save your life! As business owners or managers, we excel in our field, some may even call us experts including ourselves! But one thing we all discover is you can’t be good at everything and this blog discusses the pros of using outsourced help. Posted by Maria Parsons
13th August 2019
The TUPE transfer: what does it actually mean? The process starts with a commercial decision to either sell part or all of the business or change the service provision or contract to another supplier. Once this has been confirmed, any employees that are currently employed by the outgoing company undertaking that specific element of the business, are identified as having the potential to transfer to the new company. Posted by Gwyneth Hodgkinson
17th July 2019
Are you supporting your employees with non-visible disabilities? I am currently sat outside the British Library in the sunshine using my time before my meeting to put this blog together for you.  The reason I mention my location (other than to ... Posted by Lindsay Baker
10th July 2019
Should employers monitor rest time and tiredness at work? As an employer it is important to remember that hard work doesn’t start and end only at work. We all have extremely busy lives. A piece of research conducted in September 2018, found that 46% of employees regularly turned up to their jobs feeling too tired to work. Posted by Charlotte Batchelor
12th June 2019
Should I offer rewards and benefits? You’ll be pleased to know that the quick answer to this is yes!  Followers of our blogs will know that this bit is coming, but what rewards and benefits you do offer ‘depend’ on what fits your organisation. Posted by Lindsay Baker
29th May 2019
The Games Employees Play… Now this article may be a little tongue in cheek, however, there are some certain tactics that are used by (a minority of) employees, but I’m hopeful that my ‘game play’ descriptions below may help you to identify when you have an issue with an employee and provide you with a little guidance on steps that you can take to stop play! Posted by Lindsay Baker
8th May 2019
5 Reasons why you shouldn’t discount "older" candidates A multi-generational workforce has some fantastic benefits for organisations and there is a strong push on this in relation to the HR strategy looking forwards ... Posted by Charlotte Batchelor
13th March 2019
Should I offer an incentive plan? Have thought about whether money incentives will work for your business? Have a read through the below scenario and see what you think ... Posted by Lindsay Baker
6th March 2019
2019 HR Trends The world of HR is ever evolving, which is a good thing of course because the world of employment is forever changing ... Posted by Charlotte Batchelor
27th February 2019
Manager and friend – is this a good idea? This is a question that we often get asked on our management courses. We also come across this when dealing with HR issues when the line between manager and friend has become blurred. Posted by Emma Wynne
20th February 2019
Managing an Employee with a Drink or Drug Problem This week Lindsay talks about managing employees who may possibly have a drink or drug issue. Posted by Lindsay Baker
23rd January 2019
Are appraisals a waste of time? Generally, whichever side of the table you're on, appraisals aren't fun, but Lindsay explains how they can be hugely beneficial Posted by Lindsay Baker
16th January 2019
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What our clients think

I’ve run a small business for many years and thought I was doing it properly myself – I wasn’t! I can’t recommend Gateway highly enough for the way that they have taken care of my HR, sorted it out professionally and left me to concentrate on what I do best
Alan Bellamy, Bellamy Eyecare - Monthly peace of mind subscription client
We started working with Gateway HR earlier this year and never fail to be impressed by their friendly, efficient service and support. Their help over the last few months has been invaluable
Krissen Jessiman, Hingerose Ltd - Monthly peace of mind subscription client
One of the directors of our company, Rob Buxton, suggested that we may benefit from an HR audit from a BNI member, Gateway HR. At first we were sceptical about this. Firstly, nothing in life is free – ‘there’s no such thing as a free lunch’ and all that. Secondly, we’re a firm of accountants, dealing with businesses, staffing matters and so on all the time – what could Gateway possibly do for us? Firstly we can confirm that the HR audit was totally free. We were visited by one of their consultants, Lindsay Gibson, who was with us for about an hour. During this time we ran through the procedures and systems that we have in place for dealing with our staff. Shortly after the meeting we received a health check from Lindsay that clearly showed the areas in which we were good, and the areas where improvements were needed. It became apparent from the report that we didn’t know as much as we thought we did.

Lindsay suggested that we should adopt a new staff manual. We agreed with this, and the first version arrived shortly afterwards. Various amendments were needed and Gateway were happy to assist us with making as many alterations as necessary. We have found Gateway to be thoroughly professional in all of our dealings with them, and would recommend their services to any business.
Mark Stockwell, BKS Accountants - client with a Starter Pack Plus
Thank you so much for the support you have provided us over the last couple of weeks. The quality and reactivity of your service has been second to none.
Sharon Womersley, The Lowdown - HR Services and Support
Their hands-on, down to earth approach to ‘all things HR’ is what makes Gateway stand out from the crowd. Their offering of quality, professional HR advice at an affordable price is what makes the Gateway solution a very good one. Having known and worked with Emma and her team for a number of years, I know that they deliver appropriate advice in any given situation … and not just legally compliant advice but advice that makes commercial sense too, which is essential in the running of a successful business
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