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Three questions that you should ask employees from time to time I like questions. They are a way of affirming knowledge and understanding. I am naturally curious, (some might say nosey) so perhaps that is why I love asking questions. Many clien... Posted by Gwyneth Hodgkinson
17th April 2019
The 3 key principles of professional selling The best performing businesses understand that sales are not simply something that the sales department “does”, it is an attitude, a set of principles and processes. It is neither art or science, moreover a blend of both and requires a lifetimes commitment to understand, refine and perfect. Posted by James Blackmore-Wright
10th April 2019
Do you know the Protected Characteristics? Protected characteristics fall under the Equality Act 2010 which protects those who sit within any of the areas from discrimination ... Posted by Charlotte Batchelor
3rd April 2019
The Best Lessons come from Bad Managers Many issues stem from communication; poorly communicated expectations or instructions. Employees not able or willing to communicate concerns or barriers to achieving these expectations. Posted by Gwyneth Hodgkinson
27th March 2019
3 Signs your organisation needs leadership development There are of course many reasons and signs that an organisation needs leadership training, but the length of an ideal blog means that I have been challenged to pick my top three and only discuss these. Posted by Emma Wynne
20th March 2019
5 Reasons why you shouldn’t discount "older" candidates A multi-generational workforce has some fantastic benefits for organisations and there is a strong push on this in relation to the HR strategy looking forwards ... Posted by Charlotte Batchelor
13th March 2019
Performance coaching in sport and in the world of business After enjoying the amazing achievements of 19 year old Niamh Emerson’s silver medal winning and World Age Record at this weekend’s European Indoor Championships in Glasgow, I found myself reflecting on the large number of contributing factors to both, her success at this event and also on her continued progress. Posted by Graham Ravenscroft
6th March 2019
Should I offer an incentive plan? Have thought about whether money incentives will work for your business? Have a read through the below scenario and see what you think ... Posted by Lindsay Baker
6th March 2019
2019 HR Trends The world of HR is ever evolving, which is a good thing of course because the world of employment is forever changing ... Posted by Charlotte Batchelor
27th February 2019
Manager and friend – is this a good idea? This is a question that we often get asked on our management courses. We also come across this when dealing with HR issues when the line between manager and friend has become blurred. Posted by Emma Wynne
20th February 2019
How to have “awkward” conversations How to have “awkward” conversations Posted by Emma Wynne
13th February 2019
Does your organisation need a social media policy? This is a very interesting question that many organisations ask, and in essence, it depends on your organisational need for it. Posted by Charlotte Batchelor
6th February 2019
How to have a performance discussion with an employee This week Charlotte talks about performance discussions with employees Posted by Charlotte Batchelor
30th January 2019
Managing an Employee with a Drink or Drug Problem This week Lindsay talks about managing employees who may possibly have a drink or drug issue. Posted by Lindsay Baker
23rd January 2019
Are appraisals a waste of time? Generally, whichever side of the table you're on, appraisals aren't fun, but Lindsay explains how they can be hugely beneficial Posted by Lindsay Baker
16th January 2019
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What our clients think

Their hands-on, down to earth approach to ‘all things HR’ is what makes Gateway stand out from the crowd. Their offering of quality, professional HR advice at an affordable price is what makes the Gateway solution a very good one. Having known and worked with Emma and her team for a number of years, I know that they deliver appropriate advice in any given situation … and not just legally compliant advice but advice that makes commercial sense too, which is essential in the running of a successful business
David Addison, Knights of Old Limited - Training client
We started working with Gateway HR earlier this year and never fail to be impressed by their friendly, efficient service and support. Their help over the last few months has been invaluable
Krissen Jessiman, Hingerose Ltd - Monthly peace of mind subscription client
I’ve run a small business for many years and thought I was doing it properly myself – I wasn’t! I can’t recommend Gateway highly enough for the way that they have taken care of my HR, sorted it out professionally and left me to concentrate on what I do best
Alan Bellamy, Bellamy Eyecare - Monthly peace of mind subscription client
“James Gray initially engaged Gateway HR for some advice around the departure of a senior, long-serving staff member. The advice we got was clear and concise and the team were always on hand to support decisions that were being made around contractual obligations.

Following this initial engagement, we took advantage of the RDLC offer of the HR audit and starter pack to review all our existing forms and contracts. This is great value as it gave us a new suite of compliant documents that are all consistent and tailored to us. We have also committed to a longer-term arrangement with the Peace of Mind service offering which ensures Gateway are always on hand for any guidance. We have been very happy with the support to date and look forward to continuing the relationship.”
Richard Samuels, MD, James Gray Recruitment
One of the directors of our company, Rob Buxton, suggested that we may benefit from an HR audit from a BNI member, Gateway HR. At first we were sceptical about this. Firstly, nothing in life is free – ‘there’s no such thing as a free lunch’ and all that. Secondly, we’re a firm of accountants, dealing with businesses, staffing matters and so on all the time – what could Gateway possibly do for us? Firstly we can confirm that the HR audit was totally free. We were visited by one of their consultants, Lindsay Gibson, who was with us for about an hour. During this time we ran through the procedures and systems that we have in place for dealing with our staff. Shortly after the meeting we received a health check from Lindsay that clearly showed the areas in which we were good, and the areas where improvements were needed. It became apparent from the report that we didn’t know as much as we thought we did.

Lindsay suggested that we should adopt a new staff manual. We agreed with this, and the first version arrived shortly afterwards. Various amendments were needed and Gateway were happy to assist us with making as many alterations as necessary. We have found Gateway to be thoroughly professional in all of our dealings with them, and would recommend their services to any business.
Mark Stockwell, BKS Accountants - client with a Starter Pack Plus